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Onto - Electric Car Subscription

Help if you’ve had a breakdown

If you’ve broken down, please call us immediately on 03450 348 647 and choose option 2, then option 2.

We provide 24/7 road service and will be happy to help you. 

  • Please note that you may be liable for the cost if it’s due to driver error. 
  • This includes if you run out of charge while on the road (a tow charge may apply).

Keep as safe as possible

Whether you’re on a quiet road or a motorway, there are some simple things you can do to stay safe before our 24/7 road service gets to you.

  1. Move your car off the road if it’s possible and safe to.
  2. Put on your hazard lights, as well as your sidelights if it’s dark.
  3. Keep your distance from moving traffic.
  4. Put on a high-vis coat if you have one.

Can’t find what you need?

Send us an email at or call us on 03450 348 647. We'll be happy to help!

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