How to report a problem with your car
If you have a problem with your car, we’ll do our best to help you fix things quickly.
Call our 24/7 Driverline on 03450 348 647 and select option 2
After you’ve selected option 2, choose what you want to tell us about:
Deliveries and Collections - Select option 1.
Breakdown, general maintenance or servicing - Select option 2.
Accident not involving glass - Select option 3, then option 1 for new claims or option 2 for existing claims.
Glass problem (non accident) - Select option 4.
Tyre problem - Select option 5.
Accident and breakdowns
Need some urgent advice? We recommend you read our helpful articles if you've been in an accident or if you’ve had a breakdown.
Can you get a courtesy car?
If you’re involved in an accident or your car requires repairs, we’ll look to keep you on the road with a courtesy car.