Once you’ve returned your car and it’s back at our depot, we’ll carry out a detailed inspection. Using enhanced lighting and special equipment, we’ll check the following:
- If there’s any damage that’s beyond reasonable wear and tear.
- If the inside and outside of the car are clean and in good condition.
Paying for damages
If we discover any issues, one of our team will get in touch with you about paying for the repair work that’s required. Thanks to our network of approved repairers, the work will be completed at the best price possible. You’ll have the chance to discuss the cost and liability before we proceed with the repair work.
If you don’t have our Reduced Damage bolt-on - You will be charged for any repair costs up to a value of £1000. For example, if the repair work costs £600 you will be charged £600. If the repairs cost more than £1000, you will only be charged £1000.
If you have our Reduced Damage Excess bolt-on - You will be charged for any repair costs up to a value of £350. For example, if the repair work costs £250 you will be charged £250. If the repairs cost more than £350, you will only be charged £350.