Fair wear and tear covers deterioration that is expected to happen to a car over time.
Onto is a member of the British Vehicle Rental and Leasing Association (BVRLA), and adheres to their standards for what is considered fair wear and tear, which ensures we have a fair and consistent approach. You can read about what is included within the BVRLA fair Wear and Tear standards Here >
As long as any wear and tear to your tyres is the result of normal use, we will cover the cost of replacements. Thanks to our fair wear and tear policy, you won’t have to pay anything.
If you have a puncture/flat tyre during your subscription, you should call Driverline on 0121 387 3502 (option 2, car queries) so that we can organise a repair/replacement.
What we don’t cover
We’ll ask you to cover the cost of tyre replacements in the event of damage to the sidewall, or punctures that can’t be fixed. Onto will cover the cost of punctures that are deemed to be repairable – this is determined by the inspection carried out by the tyre fitter.
Check your tyres regularly
It’s a good idea to check the pressure and condition of your tyres on a regular basis. If they’re not right for any reason, your range and safety can be affected.
Pressure - Nowadays all cars are fitted with a Tyre Pressure Monitoring System (TPMS). If there’s a drop in the pressure of your tyres, the TPMS will activate a warning symbol on your dashboard. For more information, you might like to read our article: Fixing Low Tyre Pressure.
Condition - The RAC has explained everything you need to know about tread depth and tyre safety checks in this helpful article. As part of our fair wear and tear policy, we’ll be happy to replace your tyres if they reach a tread depth of 2mm.