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Updating your details when you move home

If you’ve moved home recently, it’s a good idea to update your personal details with us as soon as possible. This will help you to avoid billing issues.

It only takes a few moments to update your address and payment details:

  1. Go to My Account.
  2. Select ‘Change Card Details’, then select ‘Create Payment Method’.
  3. Enter your new payment details.
  4. Enter your new address. This will update all our systems.

Can’t find what you need?

Send us an email at or call us on 03450 348 647. We'll be happy to help!

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