Getting your vehicle registration document (V5C)
The vehicle registration document (V5C) contains lots of important information about a car including its manufacturer, colour, engine size, road tax details and the date it was first registered with the Driver and Vehicle Licensing Agency (DVLA).
If you’re applying for a parking permit from your local council, you might need to provide them with a copy of your car’s V5C.
How to get a copy of your V5C
We can provide you with a copy of your V5C as well as a letter to prove the car is on hire to you from us. Please contact our Customer Service team by emailing info@on.to or calling 03450 348 647. We’ll be happy to help!
Just note that the car needs to have been delivered to you before you can apply for a permit.
Need a parking permit urgently?
If you’re in a rush, we recommend you apply for a temporary parking permit. If you then require something more permanent, you can request the V5C from us at a later date.