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Onto - Electric Car Subscription

What's fair wear and tear?

We use the term ‘fair wear and tear’ to describe the deterioration that’s expected to happen to your car over time. It’s our way of acknowledging that the car’s condition will likely be affected after being used for a while.

You’ll be glad to know that we include a wear and tear agreement in all our subscriptions. This means you don’t have to pay for any deterioration to your car that we deem to be reasonable wear and tear.

However you will be charged for any damage that's outside our fair wear and tear policy.

For more help and information

Want to find out more? We recommend you read our helpful Fair Wear and Tear Guide. You can also find the guide in the ‘Useful documents’ section of My Account.

We’re a member of the British Vehicle Rental and Leasing Association and adhere to their wear and tear guidelines to ensure we have a fair and consistent approach.

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