Skip to main content
Onto - Electric Car Subscription

Glass repairs

Any glass damage must be reported immediately via the driverline.

  • The Onto windscreen/glass excess is £500, and £1000 in the case of vandalism (where there is usually some additional damage to the vehicle).

  • ADAS calibration will be carried out if required, and is at an additional costs (up to the value of the £500/£1000 excess).

  • There is no courtesy car provision for glass repairs.

  • The technician will decide if the glass can be repaired or needs to be replaced - they will follow a safety-first approach. The glass repairer will secure the car from weather damage, and can remove the vehicle to a secure location if required.

  • If the vehicle is not driveable and glass repair is scheduled to take more than a week, then we will review the option to swap the car.

  • Was this article helpful?